Welcome to KwikSalary, a unit of Gagan Metals Limited, a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI: B-14.01740). Our mission, encapsulated in our tagline Fast Funding for Life’s Urgencies, reflects our commitment to providing timely financial access, subject to verification and approval. This Disclosure page is a critical component of our commitment to transparency, outlining the legal, financial, and operational details of our services, including Advance Salary Loan, Personal Loan, Medical Loan, Travel Loan, and Emergency Loan.

By accessing our website (https://kwiksalary.com/) or applying for a loan, you agree to comply with the terms and obligations outlined here, as well as our Terms and Conditions, Privacy Policy, and other policies. This page ensures you are fully informed about our practices, loan terms, fees, risks, and regulatory compliance, aligning with the Reserve Bank of India’s fair practices code and Indian laws, including the Information Technology Act, 2000. For inquiries, contact us at info@kwiksalary.com or +91-9289566951 (Monday to Saturday, 10 AM to 6:30 PM).

Company Information

KwikSalary is operated by Gagan Metals Limited, incorporated under the Companies Act, 2013, and registered as an NBFC with the RBI (B-14.01740). Our registered office is located at C-56/32, 2nd Floor, C Block, Industrial Area, Sector 62, Noida, Uttar Pradesh 201301. With a team of over 25 professionals, we are dedicated to delivering ethical and efficient financial solutions to meet your urgent needs.

Our services are available in Delhi/NCR, Mumbai, Bengaluru, Pune, and Hyderabad, targeting salaried individuals with a minimum monthly income of ₹40,000. We operate Monday to Saturday, 10 AM to 6:30 PM, ensuring accessible support for our users. All references to “KwikSalary,” “we,” “us,” or “our” in this Disclosure refer to Gagan Metals Limited and its digital properties.

Regulatory Compliance

As an RBI-registered NBFC, KwikSalary adheres to a robust regulatory framework, including:

• RBI Act, 1934: Governs our lending practices, ensuring responsible and ethical operations.
• Information Technology Act, 2000: Regulates electronic records, data protection, and intermediary responsibilities.
• Consumer Protection Act, 2019: Protects users from unfair practices and ensures transparent disclosures.
• KYC Regulations: Mandates identity and address verification to prevent fraud and money laundering.

We strictly follow RBI’s fair practices code, emphasizing transparent loan terms, ethical recovery methods, and prompt grievance redressal. Our Know Your Customer (KYC) process requires a valid Permanent Account Number (PAN) and, if requested, additional documents like bank statements (last 3–6 months) or salary slips (last 1–3 months). We report loan repayments and defaults to Credit Information Bureaus (e.g., CIBIL, Equifax), which may impact your credit score.

Our commitment to compliance ensures that our services are lawful, trustworthy, and aligned with user protection standards. For regulatory inquiries, contact us at info@kwiksalary.com.

Loan Offerings and Terms

KwikSalary offers a range of loan products to address urgent financial needs:

• Advance Salary Loan: Bridges cash flow gaps before your next paycheck.
• Personal Loan: Funds personal expenses with flexible repayment options.
• Medical Loan: Covers unexpected medical costs.
• Travel Loan: Supports urgent travel requirements.
• Emergency Loan: Provides immediate relief for unforeseen crises.

Key loan terms are as follows:

Loan approval is subject to eligibility (e.g., 18+ years, minimum ₹40,000 salary, residency in target locations), KYC verification, and credit assessment. We aim to process applications within 6 hours* during business hours, subject to complete documentation. Upon approval, a Loan Agreement detailing the final terms is provided for your review and signature. For example, a ₹20,000 loan with a 0.5% daily ROI for 30 days incurs ₹3,000 in interest, plus a processing fee (0%–10%).

Note – For illustrative purposes only. Actual terms depend on borrower profile, eligibility, and internal approval.

Fees and Charges

We strive for transparency in all costs associated with our loans. The following fees may apply, as disclosed in the Loan Agreement:

• Processing Fee: 0%–10% of the loan amount, deducted at disbursement (e.g., ₹2,000 for a ₹20,000 loan at 10%).
• Penal Charges: 1.25x the applicable ROI for late repayments, calculated daily (e.g., 0.625% per day for a 0.5% ROI).
• Cheque Bounce Charges: ₹1,000 per instance, covering bank and administrative costs.

No hidden charges are imposed, and all fees are communicated upfront. The processing fee is non-refundable post-disbursement, as it covers KYC, credit checks, and administrative expenses. Penal charges apply only for late payments, encouraging timely repayments to avoid additional costs. For example, missing a ₹10,000 repayment with a 0.4% ROI incurs a penal charge of ₹50/day (0.4% × 1.25).

Risks of Borrowing

Borrowing involves financial risks that users must understand:

• High Interest Costs: Daily ROI (0.25%–1.00%) and APR (18%–36%) can result in significant interest expenses, especially for short-term loans. For example, a ₹50,000 loan at 0.5% daily ROI for 60 days incurs ₹15,000 in interest.
• Credit Impact: Late or missed repayments are reported to Credit Information Bureaus, potentially lowering your credit score and affecting future borrowing.
• Penal Charges: Delays in repayment trigger penal charges (1.25x ROI), increasing the cost of borrowing.
• Financial Strain: Borrowing beyond your repayment capacity may lead to financial distress. We assess your income and credit profile to offer loans you can manage, but you must evaluate your ability to repay.

We encourage responsible borrowing by offering loans tailored to your financial situation and providing no-penalty early closure. If you anticipate repayment challenges, contact us immediately at info@kwiksalary.com to explore options like payment rescheduling.

Repayment Obligations

You are responsible for repaying the loan, including principal, interest, and fees, as per the Loan Agreement. Repayment options include:

• Cash (at our Noida office)
• Bank transfer (NEFT/RTGS)
• UPI
• Debit card
• Credit card
• Cheque
• Draft

Note – Availability of payment methods may vary based on platform compatibility and loan agreement terms.

Repayments must be made from your registered bank account. You authorize us to auto-debit payments (if opted) and send reminders via email, SMS, or phone. Timely repayments avoid penal charges and maintain your credit standing. Late payments may lead to:

• Penal charges (1.25x ROI).
• Credit bureau reporting, impacting your credit score.
• Ethical recovery efforts, without coercive methods.

We recover dues ethically, adhering to RBI guidelines, and avoid harassment or high-handed tactics. If you face repayment difficulties, contact us to discuss solutions, ensuring a fair and supportive process.

Grievance Redressal

We are committed to addressing your concerns promptly through our Grievance Redressal Cell, as mandated by RBI. If you are dissatisfied with our services or have complaints, follow these steps:

1. Email info@kwiksalary.com with your account details, loan ID (if applicable), and complaint details.
2. We will acknowledge your complaint within 1 working day.
3. A resolution will be provided within 5 working days, or we will update you on progress.
4. If unresolved, escalate to the RBI Banking Ombudsman via the RBI website (https://www.rbi.org.in).

Our ethical approach ensures fair and transparent resolution, aligning with RBI’s consumer protection standards. For example, if you dispute a fee, we will review your account and refund erroneous charges promptly.

Data Protection and Privacy

We collect, process, and store personal and financial data (e.g., PAN, bank details, salary) as outlined in our Privacy Policy. This data is used for KYC, credit assessment, loan processing, and compliance with RBI regulations. We implement industry-standard security measures (e.g., encryption, secure servers) to protect your data, but no system is entirely risk-free.

Your data may be shared with trusted third parties (e.g., credit bureaus, payment processors) under strict confidentiality. You consent to this sharing by using our services. For data access or deletion requests, email info@kwiksalary.com. We comply with the Information Technology Act, 2000, ensuring your privacy rights are respected.

Third-Party Services

Our website may link to third-party services (e.g., payment gateways, credit bureaus) for convenience. We do not control or endorse these services and are not liable for their accuracy, security, or performance. For example, if a payment gateway fails, we are not responsible for resulting delays. Review third-party terms and privacy policies before use, as your interactions are at your own risk.

Disclaimer and Limitations

The information on our website is provided “as is” without warranties of accuracy or completeness. We are not liable for:

• Errors or omissions in content.
• Technical issues (e.g., website downtime).
• Losses from third-party services or data breaches beyond our control.

Loan approvals are based on eligibility, internal verification, and documentation submitted, and are not guaranteed. We do not offer insurance or investment products. Our liability is limited to the extent permitted by Indian law, including the Information Technology Act, 2000.

Contact Information

For questions or concerns about this Disclosure or our services, contact us:

• Email: info@kwiksalary.com
• Phone: +91-9289566951 (Monday to Saturday, 10 AM to 6:30 PM)
• Address: C-56/32, 2nd Floor, C Block, Industrial Area, Sector 62, Noida, Uttar Pradesh 201301

We are committed to transparency and user trust, ensuring your experience with KwikSalary is reliable and ethical.